1. Our Commitment to Responsible Gaming

At Funbet Casino, we strongly believe that online gambling should always be a fun, safe, and entertaining experience. It is our absolute priority to provide you with a fair and exciting gaming environment, but we are also highly aware of the risks that gambling can entail. Therefore, we take 'Responsible Gaming' extremely seriously. We have implemented robust internal protocols and various technological tools to protect our players, minimise gambling-related harm, and proactively identify problem gaming behaviour.

This policy outlines our comprehensive commitment and the resources we provide to help you maintain control. We strongly recommend reading these guidelines carefully, even if you currently consider gambling strictly as a recreational activity, and players seeking additional guidance can access confidential support through responsible gambling support services. It is important to remember that gambling is not a way to earn money, pay off debts, or generate a structural income. Play purely for the thrill of the game and always with money you can afford to lose.

2. Protection of Minors

It is legally and ethically strictly prohibited for individuals under the age of 18 (or the legal age of majority in your jurisdiction, if higher) to register, deposit funds, or play at Funbet Casino. We maintain an absolute zero-tolerance policy regarding underage gambling. To enforce this, we conduct comprehensive identity and age verification (Know Your Customer) checks during the creation of a new account.

If we reasonably suspect or discover that a player is underage, the respective account will be immediately and permanently closed, all placed bets will be voided, and all generated winnings will be confiscated. We also strongly advise parents and guardians to actively monitor their children's computer and internet access. We recommend installing filtering software such as NetNanny or CyberPatrol to prevent minors in your household from accidentally or intentionally accessing online gambling websites.

3. Tools to Maintain Control (Limits)

We understand that in the heat of the game, it can sometimes be difficult to keep track of your limits. To help you play responsibly and stay within your financial budget, Funbet Casino offers a range of self-adjustable account limits. These limits can be easily configured via the 'Responsible Gaming' tab in your account profile:

• Deposit Limits: Allows you to set the maximum amount you can add to your account per day, week, or month. Once this limit is reached, the system will automatically block further deposits until the chosen period has elapsed.
• Loss Limits: Protect your bankroll by setting a maximum amount you can lose within a specific period (day, week, month). Note: this limit is based on your initial deposit and not on the winnings you generate during a session.
• Wager Limits: Control your gaming behaviour by limiting the total amount of money you can wager over a set period, regardless of whether you win or lose.
• Session Limits: Time can pass unnoticed while playing. With the session limit, you can determine the maximum amount of time (in minutes or hours) you can be logged into our platform per day. Once your time is up, you will be automatically logged out.

Note: A request to lower a limit (make it stricter) takes effect immediately. However, a request to increase or remove a limit is subject to a cooling-off period of 24 to 48 hours to prevent impulsive decisions.

4. Recognising Problem Behaviour (Self-Assessment)

It is essential to regularly and honestly reflect on your own gambling habits. Often, problem gambling begins gradually. If you are concerned that gambling is starting to have a negative impact on your life, we ask you to ask yourself the following questions:

• Do you spend time gambling that was meant for work, study, or your family?
• Do you ever gamble to escape worries, stress, boredom, or financial problems?
• Have you ever borrowed money or sold possessions to finance your gambling activities?
• Do you often have a strong urge to play again immediately after a loss to "win back" your money (chasing losses)?
• Do you ever lie to your family, friends, or partner about the amount of time or money you spend on gambling?
• Do you feel depressed or desperate after a gambling session?

If you answered "yes" to one or more of these questions, it may be a strong indication that you are at risk of developing a gambling addiction. In that case, we urgently advise you to immediately use our self-exclusion tools and seek professional help.

5. Time-Out and Self-Exclusion

If you feel you are losing control, or simply need a temporary break from online gambling, we offer directly accessible tools to pause or completely block your account:

Time-Out (Cooling-off Period): You can activate a 'Time-out' for a short period of 24 hours, 7 days, 1 month, or up to 6 weeks via your account settings or by contacting customer support. During this period, your account is frozen, and you will no longer receive promotional material. Once the period has passed, your account will automatically reopen.

Self-Exclusion: If you are experiencing structural problems with gambling, we recommend permanent self-exclusion. This can be set for a minimum period of 6 months up to 5 years, or permanently. During this period, it is technically impossible to log in, play, or deposit funds. You will also be permanently removed from our marketing lists. Any new account you try to open during this period will be immediately closed upon detection without a refund of any losses. We commit to strictly enforcing your self-exclusion and not tempting you to play in any way, in line with standards promoted by the official UK gambling regulator.

6. Professional Help and External Support

You are not alone. If you feel that gambling has become a problem for you, we strongly encourage you to seek external, professional help. There are numerous independent, free, and completely anonymous organisations available that offer specialised support to gamblers and their families:

• GamCare: A leading international provider of information, advice, and support for anyone affected by problem gambling.
• Gamblers Anonymous: A worldwide fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others to recover from a gambling problem.
• BeGambleAware: Offers free, confidential help and support to anyone who’s worried about their – or someone else’s – gambling.
• Gambling Therapy: A global service offering free practical advice and emotional support to anyone affected by problem gambling.

7. The Golden Rules for Safe Play

We want you to look back on every session at Funbet Casino with a good feeling. To ensure your experience remains enjoyable, we ask you to always keep the following golden rules in mind when you log in:

• Play purely for fun: Treat gambling as a form of paid entertainment, just like buying a movie ticket, and never as a guaranteed income.
• Never play under the influence: Do not gamble when you are under the influence of alcohol, drugs, or medications that may impair your judgement or decision-making.
• Don't chase your losses: Accept loss as part of the game. Never aggressively bet larger amounts in an attempt to immediately win back previously lost money (so-called 'chasing losses').
• Set a budget in advance: Before you start playing, decide on an amount you are willing to lose, and stick to it strictly. Stop playing once this budget is reached.
• Balance your time: Ensure online gambling does not disrupt your daily routines. Alternate playing in the casino with other hobbies, sports, and social activities.